WHAT INFORMATION DO YOU COLLECT?
We receive, collect and store any information you enter on this website or provide us with in any other way. In addition, the website software collects the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email address. Payment details, including credit card details, are collected by Stripe, our payment software company - we do not personally collect or have access to any payment details or credit card information, we only recieve your name, address, phone number and email information required to either contact you regarding your order and/or to post your order once it is completed.
HOW DO YOU COLLECT INFORMATION?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
WHY DO YOU COLLECT THIS PERSONAL INFORMATION?
We collect the personal information listed above for the following purposes:
To be able to provide the service of taking your order and posting your finished garments to you.
To be able to contact you regarding the status of your order or if there are any problems that we may need to discuss with you, such as any queries on size, fabric choices or any delays to your order which may arise unexpectedly.
To understand how many people are visiting our website, which pages are visited and how long people spend on here. This is also useful information to enable us to make the website and shopping experience as good as it can be for our visitors.
HOW DO YOU USE, SHARE, COLLECT & DISCLOSE YOUR SITE VISITORS' PERSONAL INFORMATION?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service provider.
We will not share your personal information (name, address, email phone number) with any third party. You will not recieve any marketing information from us unless you have requested to do so. We will only keep your personal information for as long as necessary to fulfill your order and to satisfy any legal requirements for accouting purposes.
HOW DO YOU COMMUNICATE WITH YOUR SITE VISITORS?
We may contact you to notify you when your order is ready and has been shipped. This will be via email. We may also contact you if we have any queries regarding your order during the making process, this will also be via email.
Cookies are small pieces of data stored on a site visitor's browser, usually used to record how you move use a website, in order to tailor your visit should you come back to the website - for example, if you have items in your shopping cart, these may be saved for when you next visit.
Our website is built using Wix. Cookies are implemented in every site built by Wix. We use the information collected by the cookies purley to create statistics of how many people visit our website, which pages they visited and how long they stayed. This information is not used for any other purpose but it is useful for us to know how many people we are reaching and which pages on our website recieve the most traffic, or which pages may not be so popular. We can then make sure our website is as good as it can be for our customers.
HOW CAN I WITHDRAW MY CONSENT?
If you no longer wish for us to store or process your personal information then please contact us at